History and Our Mission

We own, operate, manage and develop luxury hotels and resorts under “The Leela” brand. The Leela brand was ranked as #1 among the world’s best hospitality brands in 2020 and 2021, and among the world’s top three hospitality brands in 2023 and 2024, by Travel + Leisure World’s Best Awards Surveys. In 1986, the Late Captain C.P. Krishnan Nair laid the foundation of The Leela brand, and we have since then focused on building a luxury brand specializing in Indian hospitality. The Leela brand and properties have won over 250 awards since January 2021, which demonstrates our contribution to India’s luxury hospitality landscape. Our mission is deeply rooted in the traditional Indian hospitality belief of “Atithi Devo Bhava” (Guest is God). Our goal is to offer our guests luxury experiences with premier accommodation, exclusivity and personalized service, inspired by the ethos of Indian hospitality. We aim to maintain our position as a world-class luxury hospitality brand.

We endeavor for The Leela brand to be the preferred brand for travelers seeking premier luxury hospitality, exclusivity and personalized services. Our service excellence is reflected by our industry leading net promoter scores and guest satisfaction ratings. Our net promoter score (“NPS”) across our Portfolio was 84.00 in the Financial Year 2024 – the highest amongst key hospitality peers. For the Financial Year 2025, our NPS across our Portfolio was 85.11.

Refer this page for more information - https://www.theleela.com/about-us
 
Our Promoters

Our strategic initiatives and expansion plans are greatly enhanced by the support of our Promoters, that are advised and managed by affiliates of Brookfield, a global alternative asset manager with over US$1 trillion of assets under management, operations in over 30 countries and approximately 250,000 operating employees as of March 31, 2025. As of March 31, 2025, Brookfield manages US$272 billion of real estate assets, and has a strong global track record in hospitality, with a global portfolio comprising around 44,000 keys across 181 owned hotels and significant experience in owning and managing luxury hospitality assets. Brookfield also has significant experience in acquiring, operating and managing assets in India, with US$30 billion of assets under management, experience of developing large scale mixed-use real estate projects of more than 10 msf (comprising 9.93 msf of office developments and 0.28 msf of retail developments, which are located across Gurugram, Noida, Kolkata, Mumbai, Bengaluru and Pune), and a longstanding presence in India for around 16 years.  

Our Business

As of March 31, 2025, we are one of the largest luxury hospitality companies by number of keys in India, comprising of 3,553 keys across 13 operational hotels. Our Portfolio includes The Leela Palaces, The Leela Hotels and The Leela Resorts. 

We undertake our business primarily through direct ownership of hotels and hotel management agreements with third-party hotel owners. As of December 31, 2024, our Portfolio includes 5 owned hotels (our “Owned Portfolio”), 7 hotels that are managed by us pursuant to hotel management agreements (our “Managed Portfolio”) and one hotel which is owned and operated by a third-party owner under a franchise arrangement with us. We have a strategic footprint across 10 key Indian business and leisure destinations, covering 80% of international air traffic and 59% of domestic air traffic in India in the Financial Year 2025 (Source: HVS Report). 

Owned Portfolio

Our Owned Portfolio includes five iconic hotels located in the top luxury hospitality destinations in India. Built at attractive locations, these hotels are designed as “modern palaces” and aim to blend traditional Indian architecture with contemporary world-class amenities and services. Our modern palace hotels in Bengaluru (Karnataka), Chennai (Tamil Nadu) and New Delhi (Delhi) are recognized hospitality landmarks and benefit from high barriers to entry. Our properties are a luxury ecosystem, comprising of luxurious accommodations, curated experiences, wellness programs and award-winning food and beverage (“F&B”) options.

Managed Portfolio

Our Managed Portfolio offer us an asset-light business model with minimal capital investment and enhance our total income and our brand’s reach. The hotels in our Managed Portfolio are strategically located in key urban centers seeking to cater to high-demand group business, retail and corporate business, while the resorts in our Managed Portfolio are in leisure destinations. Our ability to deliver The Leela experience and our operational expertise has allowed us to command higher RevPAR compared to comparable hotels across the respective micro-markets (Source: HVS Report). For example, for the Financial Year 2025, the ARR and RevPAR of our Managed Portfolio, in comparison to comparable hotels across their micro-markets, was 1.3 times and 1.2 times respectively (Source: HVS Report). Our Managed Portfolio generated performance-based incentive fees for us (except for a managed hotel which was rebranded in the Financial Year 2024) and had an average NPS of 83.60 for the Financial Year 2025, demonstrating robust performance and underscoring our commitment to guest satisfaction and brand reputation. We believe this operational excellence and ethos of Indian hospitality positions us as an attractive choice for future owners and developers of luxury hotels, resorts and other hospitality properties.

Upcoming openings

As part of our growth pipeline, we have entered into three binding term-sheets for the acquisition of ownership interests in companies for owned hotels, obtained a letter of award and entered into a concession agreement for land for a proposed hotel, and commenced construction for a hotel under construction (comprising 475 keys). We also entered into hotel management agreements for two managed hotels (comprising 203 keys). These hotels are expected to become operational through Financial Year 2026 to 2028.

Further, we plan to expand our Portfolio with seven new hotels in Srinagar, Agra, Ayodhya, Ranthambore, Bandhavgarh, and Sikkim. These locations shall add approximately 678 keys or 19.08% of existing keys through 2028. These hotels will be either developed, owned or managed by us. These are currently in various stages of acquisition and development. Our growth pipeline comprises of modern palaces, hotels and resorts including expansion in new segments such as wildlife, spiritual and heritage tourism, diversifying our geographical footprint across additional cities and tourist destinations. 

Overview of Indian Hospitality Industry

India’s hospitality industry has an inventory of approximately 3.4 million keys as of March 31, 2024, of which the organized sector, which includes branded, aggregators, and quality independent hotels, represents only approximately 11% or approximately 375,000 keys. The organized hotel stock is further segmented into branded and independent hotels, of which branded hotels constitute approximately 45% of the keys, i.e., approximately 170,000 keys. The stock of luxury hospitality remains constrained – constituting only 17% of the branded hotel market i.e., approximately 29,000 keys.

Hospitality in India is typically undertaken through Owner, Manager and Franchiser business models and any combinations of these. The business model of an Owner-Manager combines asset ownership and management and provides alignment with an optimal focus on asset level profitability, brand progression and management fee growth. The hospitality industry comprises luxury, premium (upper upscale and upscale), economy and midscale segments, which provide a wide range of offerings, services, and experiences. Luxury hospitality segment has larger room sizes, high-quality amenities with best-in-class services and are typically characterized by multiple banquets, restaurants and meeting rooms depending on the target segment and thus are able to command higher ARRs compared to other segments.

Industry Reports: Click here

Awards: Over the years, our brand and our hotels have received several awards and accreditations. Click here to know more. 

Registered Office Address: The Leela Palace, Diplomatic Enclave, Africa Avenue, Netaji Nagar, South Delhi, New Delhi, Delhi, 110 023, India.

Tel: +91 22 6901 5454 | Email: cs@theleela.com

CIN Number: U55209DL2019PLC347492

GST Number: 29ABBCS7760A1ZC

Corporate Office Address: Tower 4, Third Floor, Equinox Business Park, Kurla West, Mumbai 400 070, Maharashtra, India.
Tel: ++91 22 6901 5454 | Email: cs@theleela.com