Seasons Greetings

Deposit Policy

• For stays between 23^rd December 2020 to 03^rd January 2021, full payment in the form of credit card authorization, cash deposit or bank transfer is required at least 15 days prior to the arrival date.

Cancellation Policy:

• Guest will be charged a prepayment (100%) of total amount if cancelled/modified reservation 15 days prior arrival.
• For cancellations received post the above permissible period, the hotel will charge 100% room rate plus tax and service charge, wherever applicable. The same penalty applies to no-shows as well.

Kids policy is as follows :

• 2 children, up to 6 years of age, may stay in the parent’s room, without an extra bed, on comp basis. Up to only one extra bed, should it be required, can be provided @ INR 3500+ taxes per night on an extra bed basis only.
• A maximum of 1 child, between 6 to 12 years of age, shall be accommodated in the parents room, Charges for this child is as mentioned below:
• Extra bed rates: INR 5,000 CP ++ , INR 6250 MAP ++, INR 7250 AP++ per night basis.

Note: Extra Bed can be provided only in a Grand Heritage Lake View Room with Balcony and all Suites.

Other Info:

• Mandatory Gala Dinner Supplement on 24th Dec INR 8000 ++ (above 12 yrs) / INR 4000++ (between 6-12 yrs)
• Mandatory Gala Dinner Supplement on 31st Dec INR 14000++ (above 12 yrs) / INR 7000++ (between 6-12 yrs)
• Children below 6 years will be on a complimentary basis.