Best Rate Guaranteed - The Leela Promise

The Leela Palaces Hotels and Resorts welcomes its esteemed guests from India and worldwide to reminisce about true Indian luxury. Whether it is business hotels, royal palace properties, or leisure staycations at scenic spots all over India, The Leela, one of the best 5-star hotels in India, has set a benchmark in sustaining admirable architecture and remarkable hospitality year after year.

How do you book The Leela properties at the Best Rate Guaranteed?

We are excited to let you know about our Best Rate Guarantee program at The Leela. It shows how dedicated we are to giving you the best deals on hotels when you book directly on our website, theleela.com. So, here is the deal: if you happen to find a lower rate for the same stay within 24 hours after you book with us, just let us know! We will undeniably match that rate. Also, guests can gain some exclusive savings and extra perks to make the stay even better.

When you find a better booking rate elsewhere, follow the steps below to match the rate at The Leela:

1. Start by booking your stay directly with us at theleela.com.
2. Save or share the link and screenshot of the publicly available rate within 24 hours of your booking.
3. Share your booking details, screenshot, and link via our BRG claim form.
4. Our team will verify your claim within 24 hours.
5. Submit claims within 24 hours of the original booking or 24 hours before arrival. Later submissions are not considered.

It is advisable to go through the general terms and conditions defining the scope of the ‘best price guarantee’ to clearly understand the booking eligibility, basic information required, the calculations, the participating hotels, the payment and refunds, and conditions that do not apply during the booking.

Benefits of the best price guarantee for The Leela members

When you are a loyal member at The Leela, avail the Leela Discovery Member special benefits and enjoy a special saving of up to 20% on booking the Best Available Rate, inclusive of daily breakfast. Also, redeem 7% DISCOVERY Dollar rewards on your eligible spends.

Here are some of the best 5-star Leela properties that groups, families, couples, solo travellers, and even corporates can consider for a lavish stay:

• The Leela Palace Bengaluru
• The Leela Bhartiya City Bengaluru
• The Leela Palace Chennai
• The Leela Palace Jaipur
• The Leela Palace Udaipur
• The Leela Palace New Delhi
• The Leela Ambience Convention Hotel Delhi
• The Leela Ambience Gurugram Hotel & Residences
• The Leela Gandhinagar
• The Leela Hyderabad
• The Leela Mumbai

The Leela Promise stands as a testament to our unwavering commitment to providing you with the best deals on hotels. We understand that your travel experiences are important, and we want to ensure that you receive exceptional value without compromising on quality. By choosing The Leela Palaces Hotels and Resorts, you can rest easy knowing that we are dedicated to securing the best rates for your stay at our 5-star hotels across India.

In addition to our Best Rate Promise, guests can also discover exclusive benefits with The Leela Mobile Privilege offer. Select 5-star luxury packages are available exclusively on mobile bookings, granting discerning travellers access to elevated benefits, refined comforts, and the distinguished hospitality that defines The Leela.