Policy - The Leela Palaces Hotels and Resorts

Cookie Policy

We are committed to protect the Personal Information of individuals collected while accessing our website. You consent to the terms of this policy while accessing our website; web-based services or any content or videos available on our website.

Information Collected by us:
We and our partners use various technologies to collect and store information when you visit www.theleela.com and this may include using cookies or similar technologies to identify your browser or device.

Cookies are pieces of information stored directly on the computer or mobile device that you are using.

Cookies allow us to collect information such as browser type (e.g., Chrome, Safari, Firefox, Internet Explorer) when you are using Google Chrome, time spent on the Online Services, pages visited, referring URL, language preferences, and other aggregated traffic.

Cookies further allow us to track users navigation journey on website and use this information to target the user through our digital marketing campaigns, for eg. Google search, Google display network, social media marketing etc.

We may also use cookies or other technologies to track responses to our online advertisements and marketing campaigns.

You can configure your browser to refuse cookies, or to warn you before a cookie is placed. If you disable cookies, some parts of our website may not function properly or at all.

We may share your Personal Information with regulatory and law enforcement authorities in order to comply with any legal obligations. We may retain your information as required under applicable local laws and as long as there is a business requirement.

Cookie Preferences
You can change your cookie preferences at any time by clicking on the “Cookie Preferences” link located in the footer of the website. There, user can enable or disable different types of cookies, including Preferences, Statistics, and Marketing cookies.

•    Click on the “Cookie Preferences” link located in the footer of the website.
•    You will be directed to the cookie preference centre.
•    There, you can enable or disable different types of cookies by ticking / unticking the check box next to each cookie category.
•    Once you have made your changes, click on the “OK” button at the top of the cookie categories option.
•    Your new preferences will take effect immediately. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings. Find out how to manage cookies on popular browsers:
•    Google Chrome
•    Microsoft Edge
•    Mozilla Firefox
•    Microsoft Internet Explorer
•    Opera
•    Apple Safari

Access, update or modify data
You can access, update, or modify your Personal Information provided to us at any time in the section where such Personal Information was provided. In case of difficulty in accessing, modifying, or updating your Personal Information provided to us, you may contact us at privacy@theleela.com.

Changes to the policy
The Leela reserves the right to modify or amend this Cookie Policy at its own discretion. If you need to know more about The Leela’s Privacy program, please write to Data Protection Officer on privacy@theleela.com.