Ensuring safety at every stage

• Mandatory use of protective gear including masks, gloves and PPE kits for all our associates
• Regular temperature checks of all guests, associates and partners upon entering the hotel premises
• Alarms for all the associates as a reminder to sanitise themselves
• Rigorous deep cleaning and application of disinfectants in guest rooms, fitness centres and restaurants
• Cleaning of all high-touch points like door handles, elevator buttons, counter tops, table tops and railings with disinfectant at regular intervals
• Use of hotel cars for transferring guests to ensure maximum safety
• Sanitisation and inspection of all cars by the concierge team before and after every transfer
• Deployment of task force under the guidance of our partners and a dedicated Hygiene Manager, to ensure that all protocols are strictly followed across all hotels

Maintaining highest standards of food hygiene

• Restaurant seating to ensure social distancing
• Introduction of an e-menu that can be viewed by guests on their respective phones
• Use of hand sanitisers in restaurants
• Introduction of natural immunity-boosting beverages, which will help our guests stay healthy
• Washing and sanitisation of vegetables, fruits and groceries
• Preparation of food in small quantities to ensure fresh food is served to the guests
• Washing of all dishes at 80 degrees Celsius

Leveraging technology for a safe stay

• Contactless check in and check out facility provided with the privilege of paying through phone at check out
• Use of high bar pressure dry steam cleaners
• Electrostatic sprayers, a hospital-grade disinfectant
• Full access to digital news and e-papers instead of print newspapers

We’re ready to welcome you for a remarkably safe stay, where caution is the new normal.