The Leela Palaces, Hotels and Resorts Safety

Assurance Of Safety

Ensuring safety at every stage

Assurance Of Safety

All our eligible associates across the brand have been vaccinated and continue to follow enhanced hygiene and safety protocols under sUraksha by The Leela in partnership with Bureau Veritas. Our extensive list of safety measures include the following:

  • Mandatory use of protective gear including masks, gloves and PPE kits for all our associates
  • Regular temperature checks of all guests, associates and partners upon entering the hotel premises
  • Alarms for all the associates as a reminder to sanitise themselves
  • Rigorous deep cleaning and application of disinfectants in guest rooms, fitness centres and restaurants
  • Cleaning of all high-touch points like door handles, elevator buttons, counter tops, table tops and railings with disinfectant at regular intervals
  • Use of hotel cars for transferring guests to ensure maximum safety
  • Sanitisation and inspection of all cars by the concierge team before and after every transfer
  • Deployment of task force under the guidance of our partners and a dedicated Hygiene Manager, to ensure that all protocols are strictly followed across all hotel

Food & Hygiene

Maintaining highest standards of food hygiene

Food & Hygiene
  • Restaurant seating to ensure social distancing
  • Introduction of an e-menu that can be viewed by guests on their respective phones
  • Use of hand sanitisers in restaurants
  • Introduction of natural immunity-boosting beverages, which will help our guests stay healthy
  • Washing and sanitisation of vegetables, fruits and groceries
  • Preparation of food in small quantities to ensure fresh food is served to the guests
  • Washing of all dishes at 80 degrees Celsius


Leveraging technology for a safe stay

  • Contactless check in and check out facility provided with the privilege of paying through phone at check out
  • Use of high bar pressure dry steam cleaners
  • Electrostatic sprayers, a hospital-grade disinfectant
  • Full access to digital news and e-papers instead of print newspapers