• Check-in time is 2:00 pm and Check-out time is 12 noon. Early check-in and late check-out will be subject to availability and additional charges will apply
• Candle Light Dinner or Sightseeing (Stay for 4 nights and enjoy candle light dinner or sightseeing twice, stay for 7 nights enjoy candle light dinner or sightseeing thrice or stay for 10 nights and enjoy candle light dinner or sightseeing 4 times during the stay on prorate basis.)
• Couple massage (Stay for 4 nights get couple massage twice, stay for 7 nights avail couple massage thrice or stay for 10 nights avail couple massage 4 times during the stay on prorate basis.)
• Candle light dinner or sightseeing & Couple Massage will be offered only once during the stay if the stay is equal or less than 3 nights.
• Rate and package is not valid from 21^st December to 10^th January
• Any change in taxes and/or any other levies/charges/ fees will be chargeable extra, as prevalent during the stay.
• A child up to 6 years can stay free in parent’s room when using existing bed(s) in room. Two children above 6 years of age are fully charged and accommodated in a Club Pool Suite. Charges will be applicable for children aged above 6 years and is not included in the room rates.
• Child above the age of 12 years will be considered as an adult and accommodated in Club Pool Suite only. Charges will be applicable for children aged above 12 years and is not included in the room rates.
• Mandatory Gala Dinner Supplement is payable for stays on Christmas Eve and New Year’s Eve.
• Christmas Eve (24th December) : INR 13000 for guest above 12 years and INR 6500 for children aged 6-12 years
• New Year’s Eve (31st December) : INR 16000 for guest above 12 years and INR 8000 for children aged 6-12 years.
• A total of 5 or more rooms, booked through one/several online and voice channels irrespective of the no. of room/s booked at the same hotel and/or when they are booked, either in the name of one guest and/or several individual names and for stays overlapping on at least one common date, shall be considered as group travel, and shall be treated in contravention to the hotel’s policy of distributing rates through online and voice channels for individual stays only. Such reservations, whenever identified prior to check-in, will be treated as null and void and will be cancelled instantly, without any prior intimation. Alternatively, such bookings identified post check-in, will be charged additionally on check-out as per the decision of the hotel management and the additional charge will be binding on the travellers. The hotel management will not be responsible for any inconvenience or financial implications caused to any such member/s of this group and shall remain indemnified.

Guarantee Policy

• All reservations, either on a Regular or a Restricted Rate must be guaranteed by a valid credit card.
• If a debit/credit card is used during check-in, a hold may be placed on your card account for the full anticipated amount to be owed to the hotel, including estimated incidentals until check-out. Such a hold may not be released for 72 hours from the date of check-out or longer at the discretion of your card issuer.

Payment Policy

Guest will be charged a prepayment (100%) of total amount any time after processing the reservation.

Cancellation Policy

For Regular Rates:

• 01-Apr to 30-Sep: To avoid any cancellation charges, we must receive your cancellation 14 days prior to arrival. Reservations booked within 14 days will be charged one night non-refundable deposit at the time of reservation. Any Cancellation within cancellation period will attract full retention.
• 01-Oct to 27-Dec: To avoid any cancellation charges, we must receive your cancellation 21 days prior to arrival. Reservations booked within 21 days will be charged one night non-refundable deposit at the time of reservation. Any Cancellation within cancellation period will attract full retention .
• 27-Dec to 05-Jan: No charges, if cancelled/modified before 21 days of arrival.
• 06-Jan to 31-Mar: To avoid any cancellation charges, we must receive your cancellation 21 days prior to arrival. Reservations booked within 21 days will be charged one night non-refundable deposit at the time of reservation. Any Cancellation within cancellation period will attract full retention .
• To avoid any cancellation charges, please refer to the Cancellation rule as stated above.
• 100% of total room value will be charged, if cancelled/modified within 21 days of arrival or in event of a No Show/Late Cancellation.
• If the stay dates are in-between 28th Dec to 04th Jan: - Non cancellable, non-refundable, prepaid and non-amendable.
• For cancellations received post the above permissible period, the hotel will charge 100% room rate plus tax and service charge, wherever applicable. The same penalty applies to no-shows as well.
• If in case of a prepayment, we will retain all your prepayment. If none has been received, we will charge your credit card.

For Restricted Rates:

• The rate is non-cancellable, non-refundable, non-amendable and non-transferable.