Here's why The Leela brand should make it to the top of your list
The coronavirus pandemic has brought the entire hospitality industry to a standstill. It has forced hotels and resorts to rethink their strategy to combat this unprecedented crisis. The concept of hospitality will have to be redefined in these testing times to make people more confident about staying in hotels.
The Leela is a known name when it comes to hospitality. With the coronavirus pandemic, we have gone that extra mile to ensure the safety of our patrons. We have launched ‘Suraksha by The Leela’ initiative in association with Bureau Veritas India, wherein our hygiene and cleaning protocols have been redefined to make sure that all our hotels and properties are safe. These protocols will be reviewed regularly and certified by experts from the Bureau. With this, we aim to provide you with a safe environment to enjoy all our opulent and indulgent offerings.
Read on to know more about how we are working towards making all of our properties and hotels safe to stay.
Rooms will be cleaner than ever
Room cleaning, hygiene and disinfecting have never been more critical. We will be placing more emphasis on room service and housekeeping. High-touch points and surfaces, including doorknobs, countertops, tabletops, wardrobes, and handles, will be cleaned thoroughly and sanitised. Special attention will be paid to the cleaning of bathrooms. Sanitisers will be provided in every room for the guests.
A higher standard of hygiene-Inside as well as outside
We have drastically elevated hygiene standards, both within the hotel as well as outside. The rooms, the washrooms, the gym, fitness centres, and other public areas will undergo rigorous deep-cleaning and disinfecting several times a day with hospital-grade EPA- approved chemicals that target a wide range of bacteria and viruses, to ensure a safe environment. Not just that, the chauffeured limousines that are used to ferry the guests will be thoroughly cleaned and sanitised after EVERY transfer! All this will take place under the vigilant eye of a specially appointed Hygiene manager who will ensure that all the standard protocols are followed across the hotel.
Introduction of automation and technology
Automation and technology will now play a large part in making your hotel stay safer than ever. We have put into use electrostatic sprayers that disperse mist across large areas uniformly to disinfect surfaces. Checking in, checking out, making reservations, asking for other services won’t require you to go to the reception, thanks to contactless check-in through your cell phone. Additionally, you do not have to reach your wallet every time to pay for in-hotel services. You can simply pay via phone while checking out. That is not all, we have specially commissioned high bar pressure dry steam cleaners that are known to get rid of germs for housekeeping. Love your paper with your tea or coffee? Worry not, we give you access to digital news and e-papers on your phone or laptop.
Safety and Hygiene for associates and partners
All our associates and partners have undergone rigorous training regarding hygiene and safety. Wearing PPE kits, including masks and gloves inside the hotel premises, is mandatory for everyone. There are regular temperature checks for all the employees at the points of entry of the properties. There are alarms installed to remind the staff to sanitise themselves periodically. All these protocols will ensure that you have a safe stay at the hotel.
Safety norms throughout the hotel
All the lobbies and public areas have been reconfigured to ensure that the social distancing norms are correctly adhered to. The restaurant seating at all our hotels has been reconfigured to help guests maintain a safe distance. Other initiatives include extensive use of sanitisers and the introduction of e-menu in the restaurants.
Luxury and hospitality will undergo a drastic change, and we at The Leela plan to be at the forefront. With safety initiatives being undertaken at all The Leela properties throughout the country at a war footing, we await to welcome you in a world where caution is the new norm. We assure you that your stay at The Leela hotels will be as safe and as luxurious as it can ever be. We plan to be as synonymous with safety, as we are with luxury. Now, every time you think of safe hotels, you will think about The Leela.