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The Leela Palaces, Hotels and Resorts has become a global leader with our innovative loyalty programme offered in partnership with Global Hotel Alliance (GHA). One of the first of its kind, the new programme will focus on recognition and ‘amazing Local Experiences, wherever you travel’, as opposed to the existing model of reward points.
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As the hospitality industry has set best practice standards for loyalty programmes, and guests have come to expect these, The Leela does provide upgrades, complimentary internet, late check out, early check in, etc. However, we differentiate ourselves by going above and beyond and providing every benefit in a generous, personalized and authentic way. Everything we do adds to a unique local experience for our members, through exceptional service and recognition.
A few of these unique local experiences include:
Bangalore
Goa
Gurgaon
Kovalam
Mumbai
Udaipur
Memberships and Benefits
Join GHA Discovery and instantly receive Gold status to begin your journey.
- Choice of newspaper
- Complimentary internet access
- Complimentary bottled water
- Membership preference profile
Continue your discovery as a Platinum member after staying ten nights or more in Global Hotel Alliance hotels. You will immediately earn a unique Platinum Local Experience.
- Gold level benefits
- Upgrade to the next room category at check-in*
- Late check-out 3pm*
- Guaranteed room availability 48 hours prior to arrival*
- Local amenity
Upgrade to Black level after staying 30 nights or more in a calendar year in Global Hotel Alliance hotels and choose from an array of amazing Black Local Experiences around the world.
- Platinum level benefits
- Double upgrade at check-in*
- Early check-in 9am*
- Late check-out 6pm*
- Guaranteed room availability 24 hours prior to arrival*
- Choice of amenity
* Extraordinary High Demand Dates
As a GHA Discovery Platinum or Black level member, the offer of benefits and/or Local Experiences is subject to Black-out Dates or Extraordinary High Demand Dates of hotels and may vary from time to time with or without notice to members. Room Reservation Guarantees/upgrades etc. will however not apply during such dates as listed below
The Leela Palace New Delhi:
1) 29, 30th November and 1st December 2012
2) 25, 26 and 27th October 2013
The Leela Kovalam:
1) 14th and 15th December
2) 23rd December 2012 to 5th January 2013