The Leela Palaces, Hotels and Resorts has become a global leader with our innovative loyalty programme offered in partnership with Global Hotel Alliance (GHA), called DISCOVERY. One of the first of its kind, the new programme will focus on recognition and ‘amazing Local Experiences, wherever you travel’, as opposed to the existing model of reward points.
DISCOVERY is about making your stay and travel unforgettable. We believe that rewarding members with authentic, memorable experiences is much more valuable than collecting points. With this in mind, DISCOVERY instead rewards travellers with Local Experiences. Designed by our local experts, these innovative vacation rewards offer members access to a large selection of adventures not easily available to the general public. As a DISCOVERY member, you are recognised and rewarded across our more than 465 hotels, 27 brands, and 61 member countries, gaining access to a world few travellers get the opportunity to experience.
The Discovery Programme is based on three levels of membership: Gold, Platinum and Black.
These levels are based on the number of nights you stay in Global Hotel Alliance hotels. The more nights you spend with us, the more amazing the membership benefits and Local Experiences you will receive. According to your membership level you will receive the benefits mentioned below:
- Choice of newspaper
- Complimentary internet access
- Complimentary bottled water
- Membership preference profile
- Gold level benefits
- Upgrade to the next room category at check-in*
- Late check-out 3pm*
- Guaranteed room availability 48 hours prior to arrival**
- Local amenity
- Platinum level benefits
- Double upgrade at check-in*
- Early check-in 9am*
- Late check-out 6pm*
- Guaranteed room availability 24 hours prior to arrival**
- Choice of amenity
* upon availability, upgrades exclude multiple rooms, residences, villas and specialty suites.
** Excludes resorts in remote locations as well as all hotels and resorts between January 1 and 10, and December 19 and December 31, and exceptional events that generate high demand. Please find a detailed overview of the Extraordinary Demand Dates here
For the terms and conditions and a detailed overview of the benefits please visit the GHA site.
Join now. If you are already a member, please log in here.